Question 1

What is FlipSeats?

Accepted Answer

FlipSeats is a ticket resale platform built specifically for season ticket holders. If you can’t make a game, FlipSeats makes it easy to list your tickets and get them in front of more buyers. With a single, user-friendly app, you can post your tickets to all the major marketplaces at once.

Key features include:

Pricing support to help you get the best value for your tickets
Automated ticket transfers to buyers once tickets sell
Transparent payments, so you always know what you’ll earn

FlipSeats provides a smarter, simpler way to resell season tickets—no guesswork, no hidden fees, just an easy way to sell your seats and maximize your return.

Question 2

Why should I list my tickets on FlipSeats instead of individual marketplaces?

Accepted Answer

Tickets listed on a single marketplace are only seen by buyers on that site. But because fans shop across multiple resale platforms, no single marketplace accounts for more than 30% of sales. That means you could be missing up to 70% of potential buyers if you list on only one site. To maximize your chances of selling, your tickets should be listed wherever fans are looking.

Managing multiple marketplaces manually, however, can be a headache: juggling logins, updating prices on each site, and risking double sales and hefty fees if other listings aren’t removed quickly after a sale.

FlipSeats simplifies the process:

List and price your tickets across all major marketplaces from one easy-to-use app
FlipSeats automatically removes sold tickets from other platforms
FlipSeats transfers tickets to buyers on your behalf

With FlipSeats, you reduce risk, reach more buyers, and automate the tedious parts of reselling season tickets, making selling your seats faster, easier, and stress-free.

*Based on internal data and reporting showing that not one marketplace accounts for more than 30% of ticket sales.

Question 3

How is FlipSeats different from Ticketmaster, StubHub, and other similar sites?

Accepted Answer

FlipSeats is built specifically for ticket sellers—not buyers. Unlike Ticketmaster, StubHub, and other marketplaces, we don’t have a consumer-facing platform for purchasing tickets. Instead, FlipSeats helps you resell season tickets efficiently across multiple marketplaces.

Listing tickets on a single marketplace limits your reach—your tickets are only seen by buyers on that site, often less than 30% of the total market. FlipSeats increases your visibility by distributing your tickets to major marketplaces where fans are shopping, including Ticketmaster, StubHub, Vivid Seats, SeatGeek, Gametime, and more.

This seller-focused approach is one of the main reasons season ticket holders choose FlipSeats for their season ticket resale.

*Based on internal data and reporting showing that not one marketplace accounts for more than 30% of ticket sales.

Question 4

What marketplaces does FlipSeats partner with?

Accepted Answer

FlipSeats partners with all major secondary marketplaces, including Ticketmaster, StubHub, Vivid Seats, Seat Geek, Gametime, and several others, to maximize distribution and ensure tickets are listed for sale wherever fans are shopping.

Question 5

Can I control which marketplaces my tickets are listed on?

Accepted Answer

No. When you list your season tickets with FlipSeats, they are automatically distributed to all of our partner marketplaces. This design maximizes exposure for your tickets, helping you reach more buyers and improving your chances of a faster sale at a better price.

Our current marketplace partners include Ticketmaster, Vivid Seats, StubHub, SeatGeek, Gametime, TickPick, Ticket Evolution, Ticket Network, and others.

Many people assume that reselling season tickets means manually managing multiple listings. With FlipSeats, you don’t need to worry about that—our system handles the distribution and removal of listings across every marketplace for you.

Question 6

Why can't I find my listing on marketplaces?

Accepted Answer

If you’re having trouble locating your ticket listing on resale sites, it’s likely due to how these platforms manage visibility and search results. Ticket marketplaces adjust the display of listings based on factors like pricing, demand, and fee structures. Some listings may be hidden or reprioritized to favor primary ticket sales, boost urgency, or match competitor pricing. As a result, your tickets might still be live but buried in search results or displayed differently than expected.

Additionally, with the shift to all-in pricing, ticket marketplaces now show buyers the full ticket price upfront—including all fees. This means the price you set may not match what buyers see, making it challenging to find your own listings by price alone. Some platforms allow toggling off all-in pricing to view base ticket prices without fees, but not all do.

To find your tickets easier on marketplaces, consider removing filters like “recommended tickets,” “best deal,” or “fees included” when searching.

Listing your tickets safely across multiple marketplaces through FlipSeats can help minimize the impact of any single platform’s search algorithms and increase your chances of making a sale.

Question 7

What types of tickets can I list on FlipSeats?

Accepted Answer

FlipSeats currently only integrates with Ticketmaster Account Manager (season ticket holder accounts) and supports US-based teams. This means you can list tickets for most US sporting events in your Ticketmaster Account Manager, as long as your team or venue allows resale. (Some teams may choose to disable resale for certain games or events.)

Eligible tickets include, but aren’t limited to:

NFL season tickets
NBA season tickets
MLB season tickets
NHL season tickets
MLS season tickets
WNBA season tickets
NCAA season tickets

Listing your season tickets through FlipSeats ensures they’re visible across multiple marketplaces, making reselling season tickets simpler and more profitable.

Check to see if your team is supported by FlipSeats here.

Question 8

Can I sell tickets I purchased on another resale site (StubHub, Gametime, etc.)?

Accepted Answer

No. FlipSeats only supports tickets from season ticket holder accounts, and currently, we integrate with Ticketmaster Account Manager. Single-game tickets purchased on secondary marketplaces cannot be resold through FlipSeats.

We also do not support resale of non-season tickets in regular Ticketmaster accounts, such as concerts or one-off event tickets.

Not sure of the difference between Ticketmaster and Ticketmaster Account Manager? Learn more in our blog article: Ticketmaster vs. Account Manager

Question 9

Can I sell parking passes on FlipSeats?

Accepted Answer

Maybe. Parking passes must be in your Ticketmaster season ticket holder account and issued as part of your season ticket package. We cannot sell parking passes that are in other accounts.

Additionally, parking pass resale is currently in beta and may not be supported by all teams. To check if your passes are eligible, link your season ticket holder account and look for the parking icon next to the event in FlipSeats.

Question 10

Can I sell tickets from a partial season ticket plan?

Accepted Answer

Yes! If you have a partial season ticket plan, you can still sell your single-game tickets through FlipSeats, as long as they are managed through Ticketmaster Account Manager (not a regular Ticketmaster account).

Question 11

Can I list international tickets?

Accepted Answer

FlipSeats does not currently support international events.

FlipSeats only supports season ticket holder accounts based in the U.S. Additionally, sellers must reside in the U.S. and have a U.S. bank account to receive payments.

Question 12

Why do I need to link my season ticket holder account?

Accepted Answer

Linking your season ticket holder account is required to use FlipSeats. It allows us to securely display your ticket inventory in the app, making it faster and easier to list your tickets. You won’t need to manually enter barcodes, event information, or seating details—all data is pulled directly from your account. Even when linked, your tickets remain in your season ticket holder account until you choose to list them.

This integration also lets us automatically transfer your tickets to our consignment account when you list, so we can manage marketplace distribution and transfers to buyers when your tickets sell. If you cancel the listing, the integration automatically returns the tickets to your season ticket holder account.

For security, your credentials are securely stored, and no one on the FlipSeats team can access them or log in to your account.

Linking your season ticket holder account makes reselling season tickets simple, convenient, and secure.

Question 13

Do my tickets get transferred to FlipSeats when I list them?

Accepted Answer

Yes. When you list your season tickets with FlipSeats, they are temporarily moved from your Ticketmaster account into a FlipSeats consignment account. This is what allows us to:

Distribute your season tickets across multiple resale marketplaces
Transfer them directly to the buyer once they sell
Automatically remove the listing from other marketplaces to prevent double-selling

You still own your tickets until they sell. As long as they haven’t sold, you can edit or cancel your listing, and your tickets will be returned to your season ticket holder account.

Question 14

Can I edit my listing once it's posted?

Accepted Answer

Yes! As long as your tickets haven’t sold, you can edit or cancel your listing at any time. Edits can include updates to the ticket price, quantity, expiration, split type, or turning Pro Pricing on or off.

Any changes you make are automatically pushed out to all marketplaces where your tickets are listed, keeping your information consistent and visible to buyers.

FlipSeats makes it easy to adjust your listings on the fly, giving you full control over your season ticket resale.

Question 15

What if I sell my tickets somewhere else (i.e. Facebook Marketplace, Craigslist)?

Accepted Answer

Once your season tickets are listed through FlipSeats, you won’t be able to transfer them directly to another buyer. That’s because FlipSeats temporarily holds your tickets in a secure consignment account in order to manage your listings across multiple marketplaces.

If you want to transfer your tickets to a friend or sell them through another platform, you’ll first need to cancel your FlipSeats listing. Once canceled, the tickets will return to your season ticket holder account, and you can transfer or resell them however you’d like.

The benefit of listing tickets with FlipSeats is that you don’t have to rely on sites like Facebook Marketplace or Craigslist. Our system automatically markets your tickets across major resale platforms, giving you access to the largest audience and the best chance of a fast, secure sale.

Question 16

Do I need to transfer my tickets after they sell?

Accepted Answer

No. Once your season tickets sell through FlipSeats, you don’t need to transfer them yourself, log back into FlipSeats, or take any extra steps. We handle everything for you:

Securely transferring your tickets to the buyer
Collecting payment on your behalf
Removing the listing from all other marketplaces

All you have to do is wait for payment. The only exception is your first sale—at that time, you’ll be prompted to log into FlipSeats to complete a one-time payment account setup.

Reselling season tickets has never been simpler. FlipSeats manages the process from sale to transfer so you can list with confidence.

Question 17

How will I know when my tickets sell?

Accepted Answer

FlipSeats will always send you an email notification when your season tickets sell. Depending on your notification settings, you may also receive an SMS message and/or app push notification.

You can also log into your FlipSeats account at any time to see:

The sale price of your tickets
The amount you’ll receive after fees
The anticipated payment date

Question 18

Can I cancel my listing?

Accepted Answer

Yes! As long as your tickets haven’t sold, you can cancel your listing at any time. When you cancel, your tickets are automatically transferred back to your season ticket holder account, where you can re-accept them.

Once the tickets are back in your account, you’re free to use them, transfer them, or relist them whenever you choose.

FlipSeats gives you complete control and flexibility over your season ticket resale—canceling is quick, simple, and hassle-free.

Note: If using Pro Pricing, tickets must be canceled at least 3 hours before your event starts. You’ll receive email reminders as that window approaches. If you don’t cancel, your listing will stay active until game time, giving you a chance to reach last-minute buyers.

Question 19

What if I decide I want to go to the event after I listed my tickets?

Accepted Answer

If your tickets haven’t sold yet, you can de-list your tickets at any time. Whether you decide to attend the event yourself, give the tickets to a friend, or sell them elsewhere, canceling your FlipSeats listing is simple.

Once you cancel, your tickets are transferred back to your season ticket holder account, where you can use them, transfer them, or relist them.

Question 20

Do you price my tickets for me?

Accepted Answer

FlipSeats offers an optional feature called Pro Pricing, where our professional pricing team sets competitive prices for your season tickets. This allows sellers to be hands-off while ensuring tickets are priced to sell based on current market conditions.

A few important points to know:

You can set a minimum price, so your tickets will never be priced lower than you’re comfortable with.
Tickets may sell for less than face value, especially as the event date approaches and prices naturally drop.
You will receive notifications of any price changes, so you always know your active list price.

If you’re not comfortable with a price change, you can cancel your listing or set your own price manually at any time.

Note: While our goal is to get your tickets sold at the best price to you, we cannot guarantee a sale. The market ultimately determines demand.

*There is no additional cost to use Pro Pricing.

Question 21

Can I price my own tickets?

Accepted Answer

Yes! With FlipSeats, you have full control over setting your own ticket prices. To help you quickly research comparable tickets and determine a competitive price, we provide deep links to your specific event on marketplaces like Ticketmaster and Vivid Seats right in the listing workflow

Once you set a price, you can update it at any time, and the new price will automatically push out to all marketplaces where your tickets are listed. This makes it simple to adjust your pricing based on demand while keeping your listings consistent and visible across multiple platforms.

FlipSeats gives you flexibility and control over your season ticket resale, while making the process faster, easier, and more efficient.

Question 22

Do you provide pricing recommendations?

Accepted Answer

Currently, FlipSeats does not provide direct pricing recommendations. However, we make it easy for ticket sellers to research competitive market prices. Within the ticket listing workflow, FlipSeats provides deep links to your exact event on Ticketmaster and/or Vivid Seats. From there, you can view other seats for sale in your section or compare tickets with a similar view or distance from the action.

If you are unsure how to price your season tickets and would like our experienced pricing team to assist, simply turn on Pro Pricing when listing your tickets.

Question 23

What is Pro Pricing?

Accepted Answer

Pro Pricing is an exclusive FlipSeats feature that helps you stay competitive with ticket prices without having to constantly log in, research, or reprice. When you enable Pro Pricing, FlipSeats will manage all pricing adjustments—up or down—until your tickets sell. Our professional pricing team has over 30 years of experience and works to get your tickets sold at the best possible price.

You’ll receive an email notification each time your ticket prices change, so you always know the current listing price. If you’re not happy with a price set by Pro Pricing, you can turn it off and set your own price, or cancel the listing entirely. Additionally, you can set a minimum price to ensure your tickets are never priced for less than you’re comfortable with.

Pro Pricing makes reselling season tickets easier, giving you peace of mind while maximizing your ticket’s value.

*There is no additional cost to use Pro Pricing.

Question 24

Is Pro Pricing automated, or do real people manage my tickets?

Accepted Answer

Every ticket listed with Pro Pricing is managed by a member of our professional pricing team, giving it the personal attention of an industry expert. While data and technology guide the process, a human makes the final pricing decision.

This approach helps avoid mistakes that can occur when relying solely on algorithms, which may not adapt quickly to changing market conditions. With Pro Pricing, your tickets are strategically priced to sell while maximizing value.

Question 25

What criteria does Pro Pricing take into consideration when pricing tickets?

Accepted Answer

Our Pro Pricing team considers a wide range of factors when pricing listings to ensure your tickets are competitive and optimally positioned to sell.

Pricing decisions typically start with analyzing secondary marketplaces like StubHub, SeatGeek, Ticketmaster, and Vivid Seats. We review competing listings, market saturation, and overall demand within the venue. If an event has limited comparable inventory, we also leverage FlipSeats’ historical sales data to determine the optimal price.

Additional factors include rivalry matchups, weekday vs. weekend games, promotions, playoff implications, weather, and standout player performances. While most of these are already reflected in market pricing, our team quickly adjusts when unexpected events occur—like a jersey retirement announcement or a winning streak—to ensure your tickets aren’t undervalued.

With Pro Pricing, your season tickets are priced strategically by experts who combine real-time data, market insights, and professional experience to maximize your chance of a successful sale.

Question 26

What payment methods do you offer?

Accepted Answer

FlipSeats processes payments via ACH transfers through our secure third-party partner, Plaid. When your season tickets sell, you’ll be prompted to safely connect your bank account. Payments are then deposited directly into your account 5–8 days after the event.

For your security, FlipSeats never sees or has access to your bank information—all connections and transfers are handled securely through Plaid. This ensures reselling season tickets is both safe and straightforward.

Note: At this time, FlipSeats can only process payments to US-based bank accounts.

Question 27

How long does it take to receive payment?

Accepted Answer

You can expect to receive payment for your ticket sale 5–8 business days after the event.

Payment is held until after the event to protect both you and FlipSeats in case of any issues with ticket transfers or a canceled event. This practice is common across many secondary marketplaces, providing sellers with a predictable, reliable payout schedule while minimizing risk.

Question 28

Does FlipSeats charge a fee to list tickets?

Accepted Answer

There is no upfront cost to use FlipSeats or to list your season tickets across our network of marketplaces. Fees are only charged once your tickets sell, and they are equal to or competitive with what you would pay if selling on an individual marketplace.

Our fee is a percentage of the total sale, and is outlined in our terms and conditions. Additionally, your expected payout is automatically calculated when pricing your tickets, so you’ll always know exactly what you’ll earn before listing—no surprises.

Question 29

Do I need to provide my tax information?

Accepted Answer

Yes, but only if your ticket sales exceed $600 in a calendar year. The IRS requires a 1099-K for any seller who crosses this threshold. This rule applies to all ticket resale sites, not just FlipSeats.

If you sell more than $600 in tickets, our third-party payment partner, Dwolla, will contact you to request a completed W-9. Dwolla will handle filing the paperwork and sending your 1099-K at tax time. FlipSeats never sees any information you provide to Dwolla.

If you have specific questions about how your ticket sales will impact your taxes, we recommend reaching out to your certified tax professional.

Question 30

Can I buy tickets on FlipSeats?

Accepted Answer

No. FlipSeats is designed exclusively for ticket sellers—not buyers. We don’t operate a consumer-facing marketplace for purchasing tickets. Our focus is on helping season ticket holders resell their unused tickets efficiently and safely.

Tickets listed through FlipSeats are distributed to all major marketplaces—Ticketmaster, StubHub, Vivid Seats, SeatGeek, Gametime, and more—which is where we recommend looking if you want to buy tickets.

Question 31

Can I sell my tickets outside my team’s marketplace app?

Accepted Answer

Every team has different restrictions and guidelines for season ticket holders regarding how and where they sell their tickets. It is the responsibility of the ticket holder to know their team’s terms. By listing tickets through FlipSeats, each seller acknowledges that they are able to sell their tickets.

Question 32

How do you protect my data?

Accepted Answer

FlipSeats takes the security of your data seriously, including ticketing accounts and banking credentials.

When you link your ticketing accounts, your credentials are securely stored and used only to display your ticket inventory in FlipSeats and facilitate transfers when you list or sell your tickets. Team members do not have access to your credentials and cannot log in to your account.

All payments are handled through trusted, best-in-class financial partners. Your sensitive banking information is never accessible to FlipSeats and is not stored in our systems.

Selling season tickets through FlipSeats is safe and secure, using industry-best tools.

Question 33

What kind of alerts or notifications does FlipSeats provide?

Accepted Answer

By default, all FlipSeats users receive email notifications for ticket activity. Depending on your preferences, you can also turn on or off SMS and app notifications for additional ways to stay informed.

Notifications include, but are not limited to:

Listing confirmations
Sale notifications
Payment notifications
Ticket expiration reminders

These alerts make reselling season tickets easier by keeping you informed every step of the way.

Question 34

Does FlipSeats guarantee sales?

Accepted Answer

No. FlipSeats does not guarantee that your tickets will sell, as we do not control market demand. Ticket sales depend on factors such as the event, timing, seat location, overall buyer interest, and how your tickets are priced.

FlipSeats focuses on maximizing your chances of selling season tickets by listing them across multiple major marketplaces, offering professional pricing tools like Pro Pricing, and automating transfers, notifications, and listing reminders. While we can’t guarantee a sale, these features make reselling your tickets faster, easier, and more efficient than managing multiple marketplaces on your own.

Any platform claiming to guarantee a sale should be approached with caution, as such guarantees may come with hidden fees, lowball offers, or other surprises.

Question 35

Is FlipSeats legit?

Accepted Answer

Absolutely. We know it’s a common question, so here’s the short answer: FlipSeats was built by ticketing industry veterans and software experts to give everyday fans access to the same powerful tools the pros use. Our team has decades of experience, and we use secure, industry-standard technology to make selling your tickets simple, transparent, and reliable. Thousands of fans trust FlipSeats to sell their seats every season—and we’d love for you to be one of them!

FlipSeats FAQs

Find answers to all of your season ticket resale FAQs.

Why FlipSeats

What is FlipSeats?

Why should I list my tickets on FlipSeats instead of individual marketplaces?

How is FlipSeats different from Ticketmaster, StubHub, and other similar sites?

Marketplace Distribution

What marketplaces does FlipSeats partner with?

Can I control which marketplaces my tickets are listed on?

Why can't I find my listing on marketplaces?

Listing Tickets

What types of tickets can I list on FlipSeats?

Can I sell tickets I purchased on another resale site (StubHub, Gametime, etc.)?

Can I sell parking passes on FlipSeats?

Can I sell tickets from a partial season ticket plan?

Can I list international tickets?

Why do I need to link my season ticket holder account?

Do my tickets get transferred to FlipSeats when I list them?

Managing Listings

Can I edit my listing once it's posted?

What if I sell my tickets somewhere else (i.e. Facebook Marketplace, Craigslist)?

Do I need to transfer my tickets after they sell?

How will I know when my tickets sell?

Can I cancel my listing?

What if I decide I want to go to the event after I listed my tickets?

Pricing Tickets

Do you price my tickets for me?

Can I price my own tickets?

Do you provide pricing recommendations?

What is Pro Pricing?

Is Pro Pricing automated, or do real people manage my tickets?

What criteria does Pro Pricing take into consideration when pricing tickets?

Getting Paid

What payment methods do you offer?

How long does it take to receive payment?

Does FlipSeats charge a fee to list tickets?

Do I need to provide my tax information?

Miscellaneous

Can I buy tickets on FlipSeats?

Can I sell my tickets outside my team’s marketplace app?

How do you protect my data?

What kind of alerts or notifications does FlipSeats provide?

Does FlipSeats guarantee sales?

Is FlipSeats legit?

Why do I need to link my season ticket holder account?